Menu
At Izel, we’re passionate about bringing you the best in sneaker fashion, comfort, and performance. Our mission is to create a space where every step feels effortless, whether you’re running, working, or relaxing. We carefully curate our collection to ensure you get premium quality with every pair. Join us on this journey, and discover sneakers that keep you moving in style.
Enjoy lightning-fast delivery with every order. We ensure your sneakers reach you quickly and safely, so you can step into comfort as soon as possible.
Stay in control of your purchase with real-time tracking. Get updates on your sneaker delivery and know exactly when to expect your new favorite pair.
Create your personalized profile to manage your orders, save your favorite styles, and receive the best exclusive offers tailored just for you.
Keep track of your purchases and preferences with our detailed order history. Easily reorder past favorites and stay ahead of the latest sneaker trends
We are in the business of delivering more than just sneakers – we deliver comfort, style, and performance, one step at a time.
Got questions? We’ve got answers. Whether you’re curious about sizing, shipping, or returns, we’re here to help.
To ensure the perfect fit, refer to our size guide available on each product page. If you’re between sizes, we recommend sizing up for extra comfort.
Stock availability is updated in real-time on our product pages. If an item is out of stock, you can sign up for notifications to be alerted when it’s back.
Yes! We offer easy returns and exchanges within 30 days of purchase. Just make sure the sneakers are in unused condition and retain the original packaging.
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s status directly on our website or through the courier’s website.
Yes, we ship to most countries worldwide. International shipping rates and delivery times will be calculated at checkout.
Delivery times vary based on location, but most orders arrive within 5-7 business days for domestic shipments. For international orders, it may take 10-14 business days.”
Orders can be canceled within 24 hours of purchase. After that, they may be processed for shipping, and cancellations will not be possible. Please contact customer service for assistance.
Yes, many of our sneakers are made with eco-friendly materials, including recycled fabrics and biodegradable packaging. Look for the ‘eco-friendly’ tag on product pages.
Yes, we offer digital gift cards in various denominations. You can purchase them directly from our website and have them delivered instantly to your inbox.
You can reach our customer support team via email, live chat, or by calling our hotline. We’re available Monday to Friday from 9 AM to 6 PM.
Didn’t find the answer? Send Message
*Subscribe to our newsletter to receive early discount offers, updates and new products info.
Free delivery for all orders
We return money within 30 days
Friendly 24/7 customer support
We possess SSL Secure сertificate
